What factors determine if a prospective customer decides to buy from your business? With all other factors considered, yes, even price, customers will buy from the business that provides them the best service.
In this power-packed, 60-minute live, interactive webinar, designed for both business owners and their employees, you will learn about and get to practice:
- Answering the Phone
- Handling Service Inquiries
- Solving Service Problems when a Customer is Angry
- Trying to Correct Bad Service Delivery