Let's Rethink the Way We View & Manage ChangeJohn C. Maxwell once said, “Change is inevitable... growth is optional.” With COVID-19, everyone, especially business owners...
Three Critical Considerations Before You Call that Employee to Your OfficeWith our day-to-day work environments so demanding and when things don't go as they should, our first reaction is to look for who to hold...
Four Ways to Show Appreciation to Your Employees (and they don't cost a dime)In a world of media that likes to feature cool workplaces with people playing ping-pong, sliding down slides, dining at in-house . . .
Five Things That Your Customers Really Don't Want to HearOh, the stories that I could tell, that we all could tell, about unique and unusual customer experiences. I have often thought about . . .